Canadabalances.ca Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of Canadabalances.ca and your purchase of products through our website. By accessing the website or placing an order, you agree to these Terms.
1. About Canadabalances
Canadabalances.ca is operated by Geneq Inc. (“Canadabalances”, “we”, “our”, “us”). Canadabalances specializes in balances, scales, weighing equipment, and related accessories and services for commercial, laboratory, industrial, educational, and general-use applications.
2. Website use
You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.
You may not:
- misuse the website;
- attempt unauthorized access to systems or data;
- interfere with the website’s operation;
- use the website to transmit unlawful, harmful, or misleading material.
3. Product information
We strive to ensure that product descriptions, specifications, images, pricing, availability, and other information are accurate. However, errors, omissions, manufacturer changes, and delays may occur.
Product images are for general illustration purposes only. Actual products, packaging, specifications, accessories, country of origin, and included items may vary.
We reserve the right to correct errors, update product information, change pricing, or cancel affected orders at any time, including after an order has been submitted.
4. Pricing and currency
Unless otherwise stated, prices displayed on the website are in CAD and are exclusive of applicable taxes, shipping, brokerage, duties, setup, calibration, installation, or other charges unless expressly included.
Shipping charges are not included in product prices unless clearly stated.
5. Orders and acceptance
An order submitted through the website is a request to purchase and is subject to our review and acceptance.
We reserve the right to:
- refuse or cancel an order;
- limit quantities;
- request additional verification;
- decline orders in cases of pricing errors, suspected fraud, unavailable stock, supplier discontinuation, or other legitimate business reasons.
Order confirmations, automated emails, and payment acknowledgements do not by themselves guarantee acceptance or shipment.
6. Availability and backorders
Products may be subject to availability, lead times, manufacturer allocation, or backorder status. Estimated availability dates are approximate only and may change without notice.
7. Shipping and delivery
Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms.
Delivery dates are estimates only unless expressly confirmed in writing. We are not liable for delays caused by carriers, manufacturers, customs, weather, labour disruptions, or other events beyond our reasonable control.
We may make partial shipments where appropriate.
8. Returns, cancellations, and refunds
Returns, cancellations, exchanges, and refunds are governed by our Returns Policy, which forms part of these Terms.
9. Warranty
Unless otherwise expressly stated in writing:
- products are sold with the manufacturer’s standard 1 year warranty, if any;
- warranty coverage, duration, and remedies are determined by the manufacturer or applicable law;
- Canadabalances does not provide any additional warranty beyond what is expressly stated by us in writing or required by law.
Where a product is defective and eligible for warranty service, we may assist in facilitating the warranty process, but manufacturer approval may be required.
Nothing in these Terms excludes or limits any mandatory legal warranty or statutory right that cannot be excluded under applicable law.
10. Limitation of liability
To the fullest extent permitted by law, Canadabalances shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of revenue, profit, business, opportunity, data, or goodwill, arising from the use of this website or the purchase or use of any product.
Our total liability for any claim relating to a product or order shall not exceed the amount paid for the affected product or order, except where prohibited by law.
11. Professional use and user responsibility
Many products sold on Canadabalances.ca are technical instruments intended for professional, commercial, industrial, laboratory, or regulated applications. It is the customer’s responsibility to verify that a product is suitable for its intended application, required accuracy, environment, certification, or legal-for-trade use before purchase.
12. Intellectual property
All website content, including text, graphics, logos, layout, and design elements, is owned by or licensed to Canadabalances and may not be reproduced, copied, distributed, or used without prior written permission, except as permitted by law.
13. Privacy
Your use of the website is also governed by our Privacy Policy.
14. Governing law
These Terms are governed by the laws of Canada applicable therein, without regard to conflict-of-law principles, subject to any mandatory consumer protection rights that may apply in your jurisdiction.
15. Changes to these Terms
We may update these Terms from time to time by posting a revised version on this website. The version in effect at the time of your order will generally apply to that order unless otherwise required by law.
16. Contact us
For questions about these Terms, please contact us.
